Refund policy

Thank you for shopping at Mirha Store. We truly value your trust and strive to provide you with the best home decor shopping experience. Please read our return and refund policy carefully.

1. Return Window

We offer a 7-day return and exchange policy from the date your order is delivered. If more than 7 days have passed since delivery, unfortunately, we cannot offer a refund or exchange.

2. Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

• The product must be unused, unworn, and in the exact same condition that you received it.

• It must be in its original packaging with all tags, boxes, and protective elements intact.

• Proof of purchase (order confirmation email or receipt) is required.

3. Shipping Charges for Returns

• If you wish to return a product, 40% of the return shipping charges will be borne by the customer, while the remaining will be managed by us.

• Shipping costs are non-refundable.

4. Refund Process

Once your returned item is received and inspected by our team, we will notify you via email or WhatsApp regarding the approval or rejection of your refund.

• If approved, your refund will be processed promptly.

• The refunded amount will be transferred directly to you via Bank Transfer, JazzCash, or EasyPaisa.

5. Damaged or Defective Items

If you received a damaged, broken, or defective home decor item, please contact us immediately within 48 hours of delivery with clear pictures or a video of the product.

6. Contact Us

If you have any questions or need assistance regarding a return or refund, feel free to reach out to us:

• Email: mirhacalligraphy77@gmail.com

• WhatsApp / Call: 03471891210